I want to follow up with you after receiving our theater seats a couple weeks ago. I couldn’t be more pleased, and have already received numerous compliments about the seats from friends and family.
I searched the internet for high quality seating after looking at theater seats around Kansas City in furniture and audio stores. I was disappointed in the quality of seating I saw in stores around here and just couldn’t accept that as being the only available alternative. I have learned in my life that there is not that much price difference between good and poor quality products or services. In fact, it is my experience that poor quality almost always costs more!
In my search, I also spoke with several internet outlets that specialize in theater seats and heard dazzling presentations that skirted around the tougher questions I asked. I was interested in finding seats that were made with high quality leather – not just on the part of the seat where your body touches, but on all surfaces of the chair. I wanted to know if the frame was made of hardwood and whether the reclining mechanism was warranted. It was interesting that I heard a lot about split leather and leather-like material used on the backs “where nobody sees it”. They liked to talk about ways to keep costs down.
When I came across Premiere HTS, the difference was obvious from the beginning. Instead of excuses, I started hearing about full leather on all surfaces, and all from the same top grade leathers. You offered to send me samples of the leather and took great pride in describing the quality of chairs – from frames to reclining mechanisms, to workmanship, etc. I braced myself for what I thought would be a substantially more expensive chair; however, to my delight, I found that quality didn’t cost that much more! In fact, after receiving the product and sitting in the chairs, I am convinced that these seats will last for years, and that my actual cost over time will be less than if I had settled for what I found in the box stores.
I can’t thank you enough, Michael. It is obvious that your industry knowledge and over 40 years of experience worked to my advantage. You even made the delivery process work out to exceed my expectations! What I can assure you is that I am telling my friends and family about the great customer service I experienced, and about the quality and comfort of your product!
Thank you, Michael!
Doug Westerhaus | Overland Park, KS
We have worked with PremiereHTS for over a decade and our experience has been nothing short of exceptional. Comfort, longevity, and attention to detail are some of the great qualities of your products. We are confident when we recommend your seats to our customers. Your concern for each and every project has shown us that our client’s satisfaction is as important to you as it is to us.
Mike Bellott AUDIOVIDEO
909 University Drive East
College Station, TX 77840
I want to sound professional but not be the same old Testimonial for PremiereHTS because they are not a typical company nor is their seating.
Rather I want to say, I have done business with them for over 15 years, nothing is ever perfect but PremiereHTS is a Company that consistently reflects good old fashioned customer service. Plain and simple. Even when a Dealer of Customer makes a mistake, PremiereHTS does everything possible to make it right. I display their seating in our Showroom and the leathers are as gorgeous as the day we got them 4 years ago. They have been sat on, jumped on and tested by adults and kids for client demo’s, Theater Nights for employee’s families and company meetings. The chairs are solid. Product aside, it’s the effort of PremiereHTS staff though that makes the difference from the many other Seating companies out there. We have sold other chairs at client request and none of those sales have ever gone as smoothly as a typical PremiereHTS sale. From order to white glove delivery, they are tops. What more can you say.
I welcome any customer or potential dealer to contact me personally on this testimonial.
Director of Sales & Marketing
We have been a Premiere HTS dealer for many years. We have found the quality of these chairs to be outstanding and even more important for us as a dealer, we have found the support to be equally outstanding. Michael has gone above and beyond countless times to help us close the sale.
Kevin Marshall, General Manager
My experience with PremiereHTS Theater Seating has been fantastic! This love seat is my second purchase from Michael. The first purchase was a leather chair and is 3 1/2 years old. It sees my large body daily and is in perfect condition. It has broken in to the point of a cherished ritual in my life. Watching movies or listening to music is a cherished ritual in my retirement.
The second purchase, a love seat, is for a home theater room I just completed. It is perfect for the two of us to enjoy reading, listening or watching. This one is microfiber, a very soft and cozy, suede like fabric.
The real benefit of PremiereHTS is Michael’s expert guidance in the selection process. I have purchased stuff over the internet, and it’s been a NIGHTMARE.
I needed some adjustments on the mechanism for reclining. The factory had a technician there to adjust the chair and assure I was happy. I am planning on a chaise for our next purchase with Michael as I write this! I went to Premiere to buy American, and could not be more satisfied. This company exemplifies what this country was founded on, QUALITY, Honesty, and a willingness to help the customer.
“We have worked exclusively with PremiereHTS Theater Seating since 2003 and have many satisfied clients that rave about the quality, style, and comfort of their seating. In our opinion, PremiereHTS theater seating is the best value in the industry.”
AVID / Lexington, Kentucky