I am very happy with the after sales service I received from PremiereHTS. I contacted Michael several years after my purchase regarding a missing part for one of my chairs and the part was sent quickly and without any additional charge. I am confident that I can count on Michael and PremiereHTS for the life of my chairs.
Michael, we just received our new Theater Chair Arm and we absolutely love it. The width of our movie room prohibited us getting two arms for my wife’s chair originally and boy have I had to hear about it (smile). My wife is now very happy and you made me look like the hero! The quality and craftsmanship of the product matches the quality of our chairs. And while this wasn’t a huge order for you, we appreciate the fact that you took a personal interest in getting the project done. I had scoured the nation trying to find a solution and only your web site provided me one. Thanks a million!”
These are the most comfortable chair’s I have sat in compared to others at the box stores. (I am more alert during the viewing of a TV show or movie.)
They may offer other bells and gimmicks but the chairs comfort and quality is most important to me.
David Y, FL
Hi Michael, received my seats on 5/16/12. Great seats and delivery company did a great job. (Sun Delivery)
It was a pleasure to do business with you.
The Landmark II’s arrived, look beautiful and operate smoothly. All appears well. Thanks for getting the chairs delivered immediately upon receiving in my area.
These seats exceeded my expectations. The quality and thickness of the leather is superb. The fit, form and stitching are immaculate.
Bargain theater seats can be found anywhere, but if you want a top-drawer product, you found the right place, PremiereHTS!
Carson City, NV
I had been researching replacement of 12-year old Berkline theater recliners for about six months. My spec priority was for high-quality, comfortable chairs with upper-grade leather. I explored several options, both local and online, before selecting PremierHTS. All the other options came with horror stories of severe quality issues on imported chairs, low-quality leathers and abandonment by the retailer and/or manufacturer. After researching PremiereHTS and talking to Michael, I selected Landmark chairs with a Grade 4 leather.
Paying 100% up front gave me pause, but PremiereHTS has been in business a long time so I felt reasonably confident of a good outcome. Communication from Michael was good during ordering, manufacturing and shipping.
I’ve had my new chairs for six weeks and couldn’t be more pleased. The leather is butter-soft, thick but supple with nice grain, no imperfections and good upholstering. The chairs are super comfortable. I was concerned that the chairs didn’t have a motorized headrest as I’m 6’ 1” tall and most chairs don’t provide adequate head support for forward screen viewing when reclined. The Landmark chairs, however, have a manually adjustable headrest which can be positioned to provide just the right support and head angle.
One of the chairs did not recline when it was delivered. A quick look at the underside revealed a cable that had been abraded during shipping (the chair leather had been well protected during shipping, but the bottom was open). I sent a pic to Michael and he had the factory send me an entire replacement motor assembly. He offered to have a local company install it, but I replaced it myself in about 10 minutes. All is well now.
I highly recommend PremiereHTS.
Mark S Atlanta, GA
And it is magnificent! Thank you Michael, and everyone else involved in righting our furniture delivery disaster.
Every piece is exquisite and impeccably made. Ted and I greatly appreciate your integrity and prompt action in this matter. We will recommend you and your furniture to everyone in the future.
Thank you so much!
Hannah and Ted
I just wanted to let you know that the chairs are installed and being well loved. They are perfect. I love the shape and leather selected. Thank you again for your help with this order.
Awesome chair. I can so much appreciate the time effort and labor involved in manufacturing this chair and I am thoroughly enjoying it.
God bless you,
In our opinion, Premiere products are best in the industry in theater seating. We initially experienced their comfort when we constructed our home theater in a house we had built several years ago. We enjoyed them so much that when we started construction on our new home in California, we knew they would be part of our plans. Dealing with Premier HTS has been easy and enjoyable and I recommend them highly.
The chairs are nothing short of terrific. We feel as though we are flying Business Class in our own home. More importantly, from a consumer point of view, you and Michael had made the whole process painless for us from the starting point of selecting chairs to that of providing us a full range of leathers to use for selection.
Joe and Daisy, PA
“Nobody was ever sorry for buying the BEST!”
Headquarters/Sales & Service
Second Sales Offices
Reno, Nevada l Las Vegas, Nevada l Southern California